There are many moments where computing is available in the palm of your hand, but using a NetBook is not. For example: waiting in line anywhere, executing tedious chores or performing any type of repetitive task. In these cases, you can maintain your quest for ultimate productivity with your trusty iPhone or iPod Touch. Following are some ideas you may find useful during those times when the only computing device you can use, fits in the palm of your hand.
Archives for 2009

What Ideas Have Increased Your Productivity the Most?
More deadlines and more responsibilities combined with less time has driven us all to look for more ways to increase our productivity and efficiency. In short, every second counts. In this post I share the top ideas that have increased my productivity dramatically.

Top Online Backup Solutions
My wife asked me the other day if it was possible to lose all our family photos and videos (this happened before on a small scale). My eyes glazed over and I began to experience high blood pressure.
Currently, I backup to a Western Digital MyBook and a second internal hard drive. That’s all fine and dandy until the house burns down (knock on wood). I definitely don’t feel like making backup DVD’s and putting them in a lock box somewhere. That would be so Web 1.0.
So thus, my search for an online backup solution begins. Here I share my findings for your pleasure.

Advice for a Beginning Web Designer
I received a request to answer 10 questions about the web design field by a student considering a career change. This exercise is part of a school project and I was given permission to share my responses publicly on this blog. Feel free to add your own wisdom in the comments section. This is your chance to influence a new web 3.0 designer and contribute to a better web.

Dealing with Customer Complaints 101
I believe that one key ingredient to business success is happy customers. Keeping happy customers means, at the minimum, you are satisfying their needs. Once way to raise the bar is through powerful customer service. I ran across the following 5 step “Recipe for Recovery” by Ron Zemke, author of “The Service Edge” designed to provide a framework when dealing with customer complaints. I think he provides an excellent framework that will help you achieve the ultimate goal of continued and repeat business.

Rules, Method and Framework
Before continuing with The System, I find it necessary to take a step back and define the overarching Rules, Methods and Framework.

The System
After acquiring a MacBook Pro, and basking in its glow, I became motivated to re-evaluate my overall system for managing my life. I began to conceptulize an all encompassing master system some time ago under the massively creative name Life 2.0. I invite you to take a journey with me towards … drum roll please … Life 3.0! I will start first with a very high level overview of what elements the system must contain for maximum effectiveness.

Video Conferencing Software Roundup
Long past are the days when people had to be in the same physical room to have a meeting and conversations. Conference phone calls have been standard affair in the business world for decades, but with high speed Internet playing an integral roll in today’s world, video conferencing is far and away starting to take precedence.
The ability to see whom you are communicating can often seal a deal, and it’s generally easier to have a conversation with them as well. This roundup features software solutions to enable and empower you to fill your video conferencing needs.
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Changing the Due Date on Multiple Tasks in Microsoft Outlook 2007
I know it is not good practice to assign due dates to tasks when using the GTD methodology. However, when serving multiple clients where there are many items attached to a specific due date, I find it better to assign the due dates in the task rather than put it on my calendar (which clutters my calendar far too much, especially on my Smart Phone). Also, when you assign due dates to Tasks in Outlook you can have them show up on your desktop client calendar at the bottom.
The negative to this method is that you may have many items that are past due that you wish to move to another date. My Google-Fu must have been busted, because I could not find out how to do this, so I resorted to manually changing each one.
Today, I finally figured it out! And being the nice guy I am, the fruits of my labor are now available to all. 🙂

Duplicate IE 8 Features in FireFox 3
The proverbial 800-pound gorilla known as Microsoft had a monopoly on web browsing with Internet Explorer, until Mozilla released Firefox. Over the last few years Firefox slowly and not so quietly is taking over as the more favored browser for Mac and Windows users alike. One of the features that make Firefox so appealing is that it is easily customizable with add-ons, enriching the end users experience. Microsoft’s latest release of Internet Explorer 8 (IE 8), does have a few new features that are interesting.